Company Overview

NAAMA stands at the forefront of revolutionary tattoo removal, redefining the concept of body art. Our cutting-edge technology, combined with a commitment to personalised healthcare and empowerment, is reshaping the industry's landscape. We are on a mission to change the notion that tattoos are forever, offering an empathetic, high-tech, and pain-free tattoo clearing experience. With our in house exclusive LightSense laser system, FDA Cleared CE-certified, and backed by outstanding customer reviews, NAAMA is embarking on global expansion.

NAAMA is the world’s first tattoo removal consumer brand, living at the intersection of step-change technology, personalised healthcare, and body empowerment. We’re on a mission to change the perception that a tattoo has to be “for life” and are normalising the evolution of body art with an empowering, empathetic, tattoo clearing experience.

We’re tech-led and skin-obsessed, but it’s our proprietary technology and premium experience that sets us apart. Our LightSense™ laser system originating from Princeton University, LightSense™ is the most advanced tattoo removal technology on the market. It utilises low-energy pulses, has an ultra-small spot size, and is safe to use on all skin types - and that’s just to start! Backed by a decade of research and development, we launched our first retail studio in Marylebone, London in summer 2020 and have now completed over 12,000 treatments.

We take pride in our ambition to deliver the very best for our clients. What we do has a significant impact on their lives and we’re proud of the exceptional feedback we’ve received so far. https://uk.trustpilot.com/review/naamastudios.com

As body art evolves, so does our brand. The pace is fast and our expectations are high, so we are looking to hire ambitious people who will challenge the status quo and want to be a part of the next exciting stage of our journey.

Join us in normalising the evolution of body art and be a part of a dynamic team driving change in a billion-dollar industry. Given its unique characteristics and potential, NAAMA has attracted backing from top tier technology & healthcare investors (both institutional and individuals) and is well-funded as it seeks to scale globally. Going forward, the business will continue to leverage the strength of its brand and proposition and further its reach with ambitions to become the world’s no.1 tattoo removal platform. NAAMA is the first and only tattoo removal company that both develops technology and delivers treatments directly.

NAAMA was founded by Errol Damelin, a highly-successful entrepreneur and early stage technology investor, who brings a track record of building and backing innovative businesses in particular in the healthcare and financial wellness sectors, including Transferwise, Citymapper, Purplebricks, Cazoo and K Health.

About you…

We are expanding our operations from our beautifully designed studio in London to open studios across the USA, we need a well-networked, commercially astute, operationally savvy and Brand -Obsessed General Manager to help us launch and run our New York studio.

Having come from a high growth start up organisation, you will deliver a best in industry brand launch in New York City. This is a hugely exciting opportunity for someone who knows New York Landscape (ideally living there), thrives in the launch phase of new businesses, who can work autonomously and at pace and who can demonstrate prior success as a Launch Director/ Regional Director/ Country Manager delivering this within either a premium retail or wellness business.

Start up experience is essential. You need to be comfortable working in a rapidly changing & sometimes ambiguous business environment and you will be able to talk to your experience of opening new locations through a hustle hard approach.

You will be a strong relationship builder and communicator, with an entrepreneurial mindset, able to influence others, think strategically and move towards a common vision and goal but with a hands on approach to delivery. You will also be solutions focused, resourceful and able to work through problems logically while keeping to tight deadlines. We're not into titles here at NAAMA, so we're looking for someone who wants to make a big difference to a growing brand by getting 'stuck in' with minimal hand holding and doing whatever it takes to make this launch a success.

About the role

• Delivering the successful launch of studio one for NAAMA in the US with a focus on identifying the right location, agreeing favourable contracts and managing the fit out of the studio;
• Hiring an amazing team who will embrace the NAAMA values and deliver a best in class experience to our clients;
• Delivering commercial growth performance in line with agreed targets
• Negotiating supplier agreements across all elements of the US operation
• Working with central marketing to ensure brand activities are delivered effectively in market with the correct localisation to drive interest in the NAAMA brand and studio launch
• Managing day to day operations within the US
• Liaising with key stakeholders within the Global Central team to create consistent ways of working as well as drive innovative change to support local growth in the US
• Meeting with partners and potential suppliers to support the growth ambitions of NAAMA within the US market
• Acting as brand ambassador for NAAMA identifying commercial opportunities to grow the businesses wherever possible.

Next steps …

If all of this sounds right up your street, and you know you can make a success of this role, then we would love to hear from you.

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and would love to hear from you directly on how we can improve. If you have any suggestions, please feel free to let us know.